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Yes, we ship worldwide.
Nothing. We offer free worldwide shipping.
We aim to ship all orders within 3 working days.
Shipping usually takes between 3-8 working days for the UK, between 5-10 working days for Europe, between 7 -14 working days for the US and Canada and between 8-16 working days for Australia and the rest of the world. Delivery times are an estimate and do not account for public holidays or peak periods such as Christmas. Your order is dispatched within 3 days of you placing the order. Once your order leaves us it is in the hands of the courier and local postal services. Shipments may also be subject to custom checks which might delay the arrival of your order and we can not be held responsible for any duties or taxes incurred.
We accept debit/credit card payments and PayPal.
We ask you to carefully check all details and the shipping address when you place your order. If you need to make any amends you need to contact us within 12 hours of placing the order. We will not be able to redirect your order once is has been dispatched.
Yes! We'd never test on animals.
Yes, all our products are free from animal derived ingredients such as beeswax, honey or carmine.
Yes, all our products are 100% natural and made with partially organic, high quality, food-grade ingredients. All our products are always free of parabens, synthetic fragrances, silicones, mineral oils and animal derived ingredients.
Partially. All our products contain at least one organic ingredient, many contain two or more. For full ingredient listings please visit the individual product pages.
Since our products are natural and we do not use any preservatives our products do have a shelf life of typically 12 months. We do however recommend to use our oil-based products within 6 months for optimum freshness. Our Serums have added natural Vitamin E which acts as an antioxidant and will help extend shelf life. Please also store all products out of direct sunlight and heat and avoid getting water into open bottles and jars. We make fresh batches of all our products on average every two weeks.
Yes, most are. We do recommend to not use our Super Serum and Night Serum during pregnancy since they contain jasmine oil which may cause uterine contractions. (Note that jasmine oil is used highly diluted in both serums and is unlikely to cause any issues when used as directed). Our Body oil contains ylang ylang essential oil, this is considered a safe essential oils once pregnancy has progessed into the second trimester. All other products should be safe to use, but we do recommend that you consult your physician to be sure that these products align with your pregnancy plan.
Since all our products are 100% natural every batch we make might look slightly different than the previous batch. For example, the clay might look a little more pink, other times it is more red. This can make the Cacao Mask appear darker or lighter in colour. The product quality is of course never affected.